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Passiflora Cave is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, and how it is used in accordance with the General Data Protection Regulation (GDPR).

1. Who We Are

Passiflora Cave
Email: sofia@passifloracave.nl
KvK: 96395346
Located in The Netherlands
We are the data controller for your personal information.

2. What Data We Collect

• Contact details: name, email, phone (if provided)

• Booking information: workshop, treatment, or event details

• Payment information: processed securely by third-party providers (we do not store card details)

• Optional wellness information: only if you choose to share sensory sensitivities or access needs for safe sound healing/Reiki

• Website data: IP address and basic analytics through cookies

We do not store medical diagnoses or sensitive data beyond what you voluntarily provide for safety.

3. Why We Use Your Data

We use your information to:

• Process and confirm bookings

• Communicate about sessions, workshops, or changes

• Take payments and issue invoices

• Provide safe and accessible wellness treatments (with your consent)

• Improve the website and services

• Meet legal and tax obligations

We never sell your data.

4. Legal Basis

We process data under:

• Contractual necessity — to provide services you book

• Legitimate interest — to run our business and improve user experience

• Consent — for optional information or newsletters (you can withdraw anytime)

• Legal obligation — tax and financial record-keeping

5. Data Sharing

We only share data with trusted third parties when necessary, such as:

• Payment processors (e.g., iDeal, PayPal, Stripe)

• Booking or website hosting providers

• Partner studios for workshops
  All comply with GDPR.

6. How Long We Keep Data

• Booking and payment records: 7 years (required by Dutch law)

• General communication: up to 1 year

• Optional wellness notes: deleted after the session unless you request otherwise

• Newsletter data: until you unsubscribe

7. Your Rights

You may request at any time to:

• Access your data

• Correct or delete your data

• Withdraw consent

• Object to processing

• Receive a copy of your data

Contact: sofia@passifloracave.nl

If needed, you may also make a complaint to the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).

8. Cookies

This website uses basic cookies and anonymous analytics.
You can disable cookies in your browser settings.

9. Changes

We may update this policy occasionally. The latest version will always appear on this page.